Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Financial Assistance Program

Medical Bill Assistance

Insufficient medical insurance coverage shouldn’t prevent you or a loved one from receiving needed medical care. That’s why at Valley Baptist Health System, we provide alternate funding and payment plan options so that more people can get the care they deserve.

Below are some of the financial assistance programs that are offered at Valley Baptist. . A Valley Baptist representative can be reached at (956) 389-1685 to help guide you through the process.

Medical Eligibility Program (MEP)

The Medical Eligibility Program is a hospital service provided to you at no cost. You may qualify for government programs that pay for all or part of your hospital and medical expenses. If you’re under 21 or over 65 years old, have children in the household, are pregnant, potentially disabled or have been a victim of crime, you may qualify. Should you need assistance, our hospital patient advocates can help you with the application process.

Government Programs

You may qualify for a government program to assist with health care coverage, including:

Charity Care Program-Financial Assistance

If you don’t qualify for government programs, but don’t have the means to pay for your hospital expenses, you may be able to receive charity care. You may qualify for hospital financial assistance if your household income is below 350 percent of the federal poverty limit or if your annual out of pocket medical costs exceeded 10 percent of your household income in the past 12 months.

To be considered for this assistance program, you’ll be required to provide information on your household finances through a confidential financial application. Documentation will be requested to verify your circumstances in order to determine eligibility. Please call us at (956) 389-1685, Monday through Friday, 6 a.m. to 6 p.m. CST for additional information.

Uninsured Discount Program

Valley Baptist offers a compact with uninsured patients. Those without health insurance are offered discounted pricing along with reasonable payments and compact schedules.

Our hospital representatives  will assist you with understanding the rules of eligibility for the Uninsured Discount Program.