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Interpretive Language Service

Interpreter Services Americans with Disabilities Act Compliance

To ensure effective communication with patients and their companions who are non-English speaking or speak Limited English, are deaf or hard-of-hearing, and/or are blind or vision impaired, this hospital provides interpreter services, sign language interpreting services, text telephones (TTY), and other aids and services.

These services are provided by the hospital free of charge.  For assistance, please ask your NURSE or other hospital personnel.

We welcome all patients with disabilities. It is in compliance with the American Disabilities Act and will provide auxiliary aids and services to patients with disabilities, including American Sign Language (ASL) interpreter services for patients with hearing disabilities to ensure effective communication.  When a patient requires an ASL interpreter, the hospital will provide a qualified ASL interpreter who can interpret medical terms free of charge to the patient.

If you need these services, contact Valley Baptist Medical Center ADA Coordinators:

Valley Baptist Medical Center — Brownsville
Mailing Address: 1040 West Jefferson, Brownsville, TX 78520
Phone: 1 (956) 698-5519.
Fax: 1 (956) 698-4083
Email: lydia.touchet@tenethealth.com or lydia.touchet@valleybaptist.net

Valley Baptist Medical Center — Harlingen
Mailing Address: 2101 Pease Street, Harlingen, TX 78550
Phone: 1 (956) 389-1273
Fax: 1 (956) 389-1129
Email: parker.macdonald@valleybaptist.net