Frequently Asked Questions (FAQ)
Top General
Does Human Resources need to call EAP to make an appointment for me?
NO. You may call us directly, without anyone knowing that you’re visiting!
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If I bump into my EAP Professional in public, do I need to speak to him/her?
NO. You may call us directly, without anyone knowing that you’re visiting!
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Your EAP is housed in a big organization. Who has access to my records? Does your computer department have access to them?
NO. You may call us directly, without anyone knowing that you’re visiting!
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If my work supervisor refers me to EAP to handle work performance improvement, does the supervisor know the content of our sessions?
NO. You may call us directly, without anyone knowing that you’re visiting!
If I get a therapist with whom I'm not happy, or don't like going to EAP, am I locked-in to anything?
NO. You may call us directly, without anyone knowing that you’re visiting!
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Will people around your office see that I'm going for emotional help?
NO. You may call us directly, without anyone knowing that you’re visiting!
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People who have problems and have to use a counselor or consultant, must be weak, or not good at their job?
NO. You may call us directly, without anyone knowing that you’re visiting!
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