Patient Rights
Valley Baptist Health System recognizes that patients have a fundamental right to considerate and respectful care that safeguards their personal dignity, cultural, psychosocial and spiritual values. The goal of the patient rights and organization ethics function is to help improve patient outcomes by respecting each patient's rights and conducting business relationships with patients and the public in an ethical manner.
VBHS Acknowledges Patient Rights By:
- Respecting the rights of patients.
- Involving patients/families in decision-making about care, treatment and services provided.
- Obtaining informed consent.
- Having patients receive adequate information about the person(s) responsible for the delivery of their care, treatment, and service.
- Addressing the wishes of the patient relating to end of life decisions.
- Demonstrating respect for the following patient/family needs: confidentiality, privacy, security.
- Supporting the patient’s right to access protective & advocacy services.
- Protecting research subjects & respects their rights during research, investigation & clinical trials involving human subjects.
- Patients and families, when appropriate, are informed about the outcomes of care, treatment, services and including unanticipated outcomes.
Furthermore, We Encourage:
- The wishes of the patient relating to end-of-life decisions are addressed.
- Comfort and dignity are optimized during end-of-life care.
- Patients have a right to pain management.
- The resolution of complaints from patients & families are addressed.
- Conflicts of interest are addressed.
- The integrity of decisions based on identified care, treatment and serviced needs of the patients are acknowledged.
- When care, treatment, and services are subject to internal or external review that results in the denial of care, treatment, services or payment; VBHS makes decisions regarding the provision of ongoing care, treatment, services or discharge based on the assessed needs of patients.
- Ethical behavior in its care, treatment, services and business practices are followed.
- Patients receive information about their rights
- Consent is obtained for regarding or filming made for purposes other than the identification, diagnosis, or treatment of the patient.
- Patients have the right to refuse care, treatment, and services in accordance with the laws and regulation.
- The patients right to and need for effective communication are respected.
- Patients have a right to an environment that preserves dignity and contributes to a positive self-image.
- Patients have a right to be free from mental, physical, sexual and verbal abuse, neglect and exploitation.
- If VBHS provided opportunities for work, a defined policy would address situations in which patient’s work.
- Patients are given information about their responsibilities while receiving care, treatment, and services.
- Employee will be provided initial job training and info about patient rights during orientation.