On behalf of the Board of Trustees, Medical Staff and employees, we welcome you to Valley Baptist Medical Center-Brownsville.
We want to provide you with the best service and care possible in a Christian environment, and to do so at the lowest cost possible. We wish you a speedy recovery and an early return to your home, family and friends. Your care and recovery are our primary concern; reducing disruptions to this care helps us to help you.
If you have any problems or questions concerning your stay, please do not hesitate to call our Patient Advocate, Juan Reyna at (956) 698-5422.
If you have any suggestions about services offered at Valley Baptist? Let us know. Please use the community feeback link to send us your feedback.
Where to Call About Your Information
Admitting (956) 698-5897
Medical Records Department (956) 698-5787
Patient Accounts (956) 698-5401
Patient Complaints (956) 389-2377
Your physician will write an order on your medical record indicating the day of your discharge. You are not charged for the room the day you go home. Usually financial arrangements will have been made before you are discharged. If not, you or a member of your family will be requested to go to the Medical Center’s Business Office, which is located adjacent to the main lobby on the first floor, near the main entrance.
When appropriate financial arrangements have been made, the financial counselor in the Business Office will sign your “Discharge Notice”. Present the signed “Discharge Notice” to the nurses on your unit and you will be ready to go home. Your nurse will help you reclaim your valuables.